AIestro

    Privacy Policy

    Your privacy is important to us. This policy explains how AIestro collects, uses, and protects your personal information.

    Last Updated: December 15, 2024
    Effective immediately for all users

    Information We Collect

    Personal Information

    When you use our services, we may collect the following personal information:

    • Name and contact information (email address, phone number)
    • Company information (company name, industry, size)
    • Business process information you provide during consultations
    • Communication preferences and marketing consent
    • Payment information (processed securely through third-party providers)

    Automatically Collected Information

    We automatically collect certain information when you visit our website:

    • IP address and location data
    • Browser type and version
    • Device information and operating system
    • Pages visited and time spent on our website
    • Referral source and website navigation patterns

    How We Use Your Information

    We use the information we collect for the following purposes:

    • Service Delivery: To provide AI automation consulting services and support
    • Communication: To respond to inquiries and provide customer support
    • Personalization: To customize our services to your business needs
    • Marketing: To send relevant information about our services (with your consent)
    • Analytics: To improve our website and services
    • Legal Compliance: To comply with applicable laws and regulations
    • Security: To protect against fraud and unauthorized access

    Information Sharing

    We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

    • Service Providers: With trusted third-party vendors who assist in our operations (e.g., payment processors, email services)
    • Legal Requirements: When required by law or to protect our rights and safety
    • Business Transfers: In connection with a merger, acquisition, or sale of assets
    • Consent: With your explicit consent for specific purposes

    All third-party service providers are contractually required to protect your information and use it only for the specified purposes.

    Data Security

    We implement appropriate technical and organizational measures to protect your personal information:

    • SSL encryption for data transmission
    • Secure data storage with access controls
    • Regular security assessments and updates
    • Employee training on data protection
    • Incident response procedures

    While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using industry-standard practices.

    Your Rights

    Depending on your location, you may have the following rights regarding your personal information:

    • Access: Request a copy of the personal information we hold about you
    • Correction: Request correction of inaccurate or incomplete information
    • Deletion: Request deletion of your personal information (subject to legal requirements)
    • Portability: Request transfer of your data to another service provider
    • Objection: Object to processing of your personal information for certain purposes
    • Restriction: Request restriction of processing in certain circumstances
    • Withdrawal: Withdraw consent for marketing communications at any time

    To exercise these rights, please contact us at privacy@aiestro.com.

    Cookies and Tracking

    We use cookies and similar technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookie Policy.

    Types of Cookies We Use:

    • Essential Cookies: Required for website functionality
    • Analytics Cookies: Help us understand how visitors use our website
    • Marketing Cookies: Used to deliver relevant advertisements
    • Preference Cookies: Remember your settings and preferences

    Contact Us

    If you have any questions about this Privacy Policy or our data practices, please contact us:

    Email

    privacy@aiestro.com

    Mailing Address

    AIestro, Inc.
    123 Innovation Drive
    San Francisco, CA 94105
    United States

    We will respond to your inquiry within 30 days of receipt.

    Changes to This Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

    • Posting the updated policy on our website
    • Updating the "Last Updated" date at the top of this policy
    • Sending email notification for significant changes (if you have provided your email)

    Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.