AIestro

    Terms of Service

    These terms govern your use of AIestro's services. Please read them carefully before using our platform.

    Last Updated: December 15, 2024
    Effective immediately for all users

    Acceptance of Terms

    By accessing or using AIestro's website and services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

    These terms apply to all visitors, users, and others who access or use our services, including but not limited to:

    • Website visitors and users
    • Consultation and audit participants
    • Service subscribers and clients
    • Newsletter and content subscribers

    Description of Services

    AIestro provides AI automation consulting services, including but not limited to:

    • Automation Consulting: Strategic advice on implementing AI automation solutions
    • Business Process Analysis: Evaluation of current workflows and automation opportunities
    • Implementation Services: Setup and configuration of automation tools and workflows
    • Training and Support: Education and ongoing support for automation systems
    • Templates and Resources: Pre-built automation templates and educational content

    We reserve the right to modify, suspend, or discontinue any part of our services at any time with reasonable notice.

    User Responsibilities

    As a user of our services, you agree to:

    • Provide accurate and complete information when requested
    • Maintain the confidentiality of any account credentials
    • Use our services only for lawful purposes
    • Respect intellectual property rights
    • Not interfere with or disrupt our services
    • Comply with all applicable laws and regulations
    • Not attempt to gain unauthorized access to our systems

    Prohibited Uses

    You may not use our services to:

    • Violate any laws or regulations
    • Infringe on intellectual property rights
    • Transmit harmful or malicious content
    • Engage in fraudulent activities
    • Compete directly with our services using our proprietary information

    Payment Terms

    Service Fees

    • Service fees are as quoted in your service agreement or as displayed on our website
    • All fees are in US Dollars unless otherwise specified
    • Payment is due according to the terms specified in your service agreement
    • Late payments may incur additional fees as specified in your agreement

    Refund Policy

    • We offer a 30-day money-back guarantee for our services
    • Refund requests must be submitted within 30 days of service commencement
    • Custom implementation work may have different refund terms as specified in your agreement
    • Refunds will be processed within 10 business days of approval

    All payments are processed securely through third-party payment processors. We do not store your payment information.

    Intellectual Property

    Our Content

    All content on our website and in our services, including but not limited to text, graphics, logos, images, software, and automation templates, is the property of AIestro or our licensors and is protected by copyright, trademark, and other intellectual property laws.

    Your Content

    You retain ownership of any content you provide to us. By using our services, you grant us a limited, non-exclusive license to use your content solely for the purpose of providing our services to you.

    License to Use

    We grant you a limited, non-exclusive, non-transferable license to use our services and access our content for your business purposes, subject to these terms.

    Disclaimers and Limitations

    Service Disclaimer

    Our services are provided "as is" and "as available." While we strive to provide high-quality services, we make no warranties or guarantees about:

    • Specific business results or outcomes
    • Uninterrupted or error-free service
    • Compatibility with all third-party systems
    • Complete elimination of all manual processes

    Limitation of Liability

    To the maximum extent permitted by law, AIestro shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

    Our total liability for any claims arising from or related to our services shall not exceed the amount paid by you for the specific service giving rise to the claim.

    Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

    Termination

    Either party may terminate the service relationship at any time with appropriate notice as specified in your service agreement.

    Termination by You

    • You may cancel services according to the terms in your service agreement
    • You may stop using our website and services at any time
    • Cancellation does not automatically entitle you to a refund unless specified

    Termination by Us

    • We may suspend or terminate your access for violation of these terms
    • We may discontinue services with reasonable notice
    • We may terminate for non-payment according to your service agreement

    Governing Law

    These Terms of Service are governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.

    Any disputes arising from or relating to these terms or our services shall be resolved through binding arbitration in San Francisco, California, in accordance with the rules of the American Arbitration Association.

    You agree to submit to the personal jurisdiction of the courts located in San Francisco, California for any actions not subject to arbitration.

    Contact Us

    If you have any questions about these Terms of Service, please contact us:

    Email

    legal@aiestro.com

    Mailing Address

    AIestro, Inc.
    123 Innovation Drive
    San Francisco, CA 94105
    United States

    Changes to These Terms

    We may update these Terms of Service from time to time. We will notify you of any material changes by:

    • Posting the updated terms on our website
    • Updating the "Last Updated" date at the top of these terms
    • Sending email notification for significant changes (if you have provided your email)

    Your continued use of our services after any changes indicates your acceptance of the updated Terms of Service.

    It is your responsibility to review these terms periodically for changes.